Returns (No Questions Asked)
Returns and exchanges are gladly accepted for any reason. All requests for returns and exchanges must be made within 14 days of delivery and items must be returned within 30 days of delivery. If an item is not returned with 30 days of delivery we reserve the right to refuse the refund or exchange.
To be eligible for refund or exchange under this policy, your item must be received back in the same good condition that you received it. It must also be in the original pouch or drawstring bag.
Personalized and custom items are exempt from being returned or exchanged.
Refunds
Once your return is received, inspected in good condition, we will send you an email to notify you that we have received your returned item. We will also notify you of any issues or problems with accepting your return.
Refunds will be made promptly to your original method of payment and exchanges shipped within normal processing times.
Shipping
All returns can be sent to: LDE Affinity Jewelry, 321 N. Pass Ave, #64, Burbank, CA 91505. Please be sure to pack the item appropriately and use a shipping method that provides tracking. LDE Affinity Jewelry cannot assume responsibility for your return until it’s confirmed delivery to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Processing time is 1-3 days from when payment is received and confirmed. We ship items out every day, Monday - Saturday (except postal office holidays) We ship items domestically using US Postal Service and standard USPS rates apply. First Class postage for our items is typically $3.75 - $4.75. Purchases of $35 or more receive free standard first class shipping. Priority shipping can be selected at any time at an additional rate depending on package weight and distance to be shipped. Buyer pays for any shipping costs above Standard First Class postage. All items shipped via USPS are subject to Post Office delays and processing. Typical delivery time is 3-6 days with first class postage. Priority and Express shipping are available to those that wish to pay for that service and get a quicker delivery. Overseas Shipping should try to choose UPS or DHL shipping for faster traceable delivery. Standard UPS and DHL rates apply. Buyer pays all overseas shipping costs when priority or overnight shipping is selected. Overseas shipping via USPS is taking 3-6 weeks at best and there is no package tracking possible once it leaves the US.
Shipping policyProcessing time is 1-3 days from when payment is received and confirmed. We ship items out every day, Monday - Saturday (except postal office holidays)
We ship items domestically using US Postal Service and standard USPS rates apply. First Class postage for our items is typically $3.75 - $4.75. Purchases of $35 or more receive free standard first class shipping. Priority shipping can be selected at any time at an additional rate depending on package weight and distance to be shipped. Buyer pays for any shipping costs above Standard First Class postage.
All items shipped via USPS are subject to Post Office delays and processing. Typical delivery time is 3-6 days with first class postage. Priority and Express shipping are available to those that wish to pay for that service and get a quicker delivery.
Overseas Shipping should try to choose UPS or DHL shipping for faster traceable delivery. Standard UPS and DHL rates apply. Buyer pays all overseas shipping costs when priority or overnight shipping is selected. Overseas shipping via USPS is taking 3-6 weeks at best and there is no package tracking possible once it leaves the US.